Whenever I see a list of key trends in wealth management (and there are many trends, as well as many lists…), the same core imperatives stand out: increased transparency, increased consumer control, uncertain markets, greater value for money…

However, it’s not the trend itself that’s important so much as what you do with it that counts. Collaborative infrastructure allows the critical business drivers underlying these trends to be deployed in a way that’s most appropriate for the clients of a wealth management practice.

If you’re looking for effective ways to capitalise on trends (and you should be) make sure you pose a critical question: does the proposed solution support my business or control it? Truly collaborative infrastructure allows your business to evolve with the changing needs of your clients.

The new world demands that we are not paramount or superior to our customers. It’s all about them: Truly sustainable business management practices are those that allow the customer to collaborate in genuine partnership. That is the trend that integrates the rest.