Month: January 2013

Are financial consumers being held hostage?

Consumers are supposed to be the new royalty in any service industry. In the financial services world, plenty gets written about how important the consumer is, how powerful, how discerning but how many business models are really built around the consumer? Far from being more free and able to exercise all those choices one sees…
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Is the future of investments about people or products?

A fascinating week, and the flood gates appear to have opened up on conversations concerning the wealth management industry’s future being more about understanding people than understanding investment products. There are several different starting points to these discussions.  Generally, however, two key themes prevail: regulatory and marketing. In the regulatory camp, the discussion is all about…
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